FAQs About Our Security Products & Locksmith Services In Brisbane & Ipswich

FAQs

  • What is a lock re-key service?

    Have you moved house, had your keys stolen or does someone have a key to your home that you wish didn’t?  Our re-keying service can help. Re keying is when we change the pins in the cylinder and give you brand new keys that no one else has.

  • What are typical costs for replacing a key or remote for my vehicle?

    The cost to supply a replacement key or remote for your vehicle in normal working hours may be in the range of $150 - $400, and in some cases even more, even if you have an existing key or remote.  The lower cost keys are generally “cloned” (where the electronics can be copied), however, not all keys/remotes are able to be cloned and some must be programmed into the vehicle using special equipment and processes.

  • Why should I re-key my home or business?

    If you move into a new home, rent a new apartment or lease a new commercial space. Even if you do get your keys back from previous owners, occupants, employees or contractors, they have had the opportunity to duplicate your keys. You have no way of knowing how many duplicates may have been made, or who has them. In almost any situation where you think a lock needs to be changed a local locksmith can rekey the lock at a fraction of the cost and in a fraction of the time it would take to select new locks and replace them.


    Rekeying a lock is the process of changing the tumblers of a lock cylinder with tumblers of different sizes. When you rekey a lock, the old key can be thrown away as it will no longer open the lock. The lock will require the new key that coincides with the new tumblers to operate. Local locksmiths can rekey locks at a significantly lower cost than full replacement of the lock. If the security grade of the lock has an American National Standards Institute (ANSI) Grade 1 designation, there should not be a need to replace the entire lock.


    In addition to rekeying locks for security many homeowners choose to rekey locks for convenience. One way to reduce confusion and the weight of many keys on your key ring is to have all your exterior locks rekeyed to use the same key. A locksmith can rekey an unlimited number of locks in your home to all work with the same key. For owners of rental property such as apartment buildings, or for condominium associations, it is often necessary to have a master key that will open multiple locks. These locks then each have a key that will open only that tenant's lock. Locksmiths can perform master rekeying to almost any configuration to meet the needs of rental property owners, businesses, and homeowners.


    There are several reasons you may choose to rekey the lock or locks on the doors in your home, place of business, or other secure location. Some of the more common ones include moving into a new place, losing a key, loaning out a key and not getting it back, or wanting to have different keys for your front, back and side door. While you may think that rekeying is a cost-effective alternative to replacing the old lock sets, the process can still add up if an entire house needs to be done.


    The decision to rekey or replace your locks may come down to the expense. But keep in mind that in many states you are required to rekey old locks between tenants if you own residential rental property.

  • What domestic locksmith services do you offer?

    Here are just some of the many domestic services that we offer:


    • Supply and install all types of locks for doors, windows, security and sliding doors.
    • Lockouts and openings (have you lost your keys or locked them inside) Do you need to lock someone out?
    • Lock re-key service (have you moved house, had your keys stolen or does someone have a key to your home that you wish didn’t).  Re keying is when we change the pins in the cylinder and give you brand new keys that no one else has.
    • Broken key extraction (has your key snapped or broken off in the lock or garage door lock).
    • Insurance-based work and repairs. (Have you been broken into or had your handbag stolen).  In many cases your insurance company will cover a certain amount towards rekeying your property.
    • Lock repairs
    • Keyless entry systems
    • High-security locks - deadlocks, window locks, patio bolts and security screen door locks
    • Desk and file cabinet locks (do you need to keep medicine, sharps, chemicals away from children or documents secure).
    • Peepholes (who’s at the door)
    • Mailbox locks (is your mail secure or can anyone reach in and take it)
    • Energex locks (is your power box or front gate secure, with an Energex lock)
    • Employees can use their key to enter your property and read your meter)
    • Gate locks
    • Pool safety locks (are your pool gate locks compliant)
  • Why restricted keying?

    Restricted keying provides legal protection against unauthorised duplication of keys. With a legally protected restricted keying system, you have the security of knowing that additional keys to your premises cannot be produced without authorisation.

Electronic Lock Installation FAQs

  • What Is Electronic Lock Installation and How Does It Work?

    Electronic lock installation involves fitting advanced locking systems that operate using keypads, key cards, or biometric access rather than traditional keys. These locks enhance security, allow customised access for multiple users, and provide activity logs for monitoring. Rivercity Locksmiths and Security ensures every electronic lock installation is precise, fully tested, and integrated with your property’s security plan for reliable, long-term protection.

  • Can Electronic Locks Be Installed on Existing Doors?

    Yes. Electronic locks can often be retrofitted to existing doors, including wooden, metal, and composite frames. Our technicians assess each door’s structure to determine the most secure installation method. With professional electronic lock installation in Brisbane and Ipswich, clients receive seamless functionality without compromising the aesthetics or integrity of their doors.

CCTV Installation FAQs

  • How Can CCTV Installation Improve Home or Business Security?

    CCTV installation provides constant monitoring, deters intruders, and records footage for review in case of incidents. Strategic placement of cameras enhances coverage, and modern systems allow remote access via smartphones or computers. Rivercity Locksmiths and Security delivers expert CCTV installation in Brisbane and Ipswich, ensuring high-quality surveillance that protects your property day and night.

  • What Types of CCTV Systems Are Available for Installation?

    Clients can choose from wired, wireless, and hybrid CCTV systems with high-definition video, night vision, and motion detection features. Our team helps select the best configuration for your property, balancing performance, aesthetics, and cost. Professional CCTV installation ensures optimal camera angles and reliable connectivity for continuous security coverage.

Alarm System Installation FAQs

  • Why Should I Consider Alarm System Installation for My Property?

    Alarm system installation adds an active layer of security, alerting you and authorities in case of unauthorised access or emergencies. Modern alarms integrate with electronic locks and CCTV systems for a complete security solution. Rivercity Locksmiths and Security provides reliable alarm system installation in Brisbane and Ipswich, giving property owners peace of mind and faster response times during incidents.

  • Can Alarm Systems Be Customized to Specific Security Needs?

    Absolutely. Alarm system installation can be tailored for residential or commercial spaces, accommodating entry points, sensitive areas, and occupancy patterns. Our team designs each system for maximum efficiency, ensuring alerts, notifications, and monitoring align with your security priorities. Customised alarm systems provide effective, targeted protection for any property.

Contact Us Today

Need more information? Give our friendly locksmith team a call on 07 3278 1825 to discuss your requirements today.