Have a read of our frequently asked questions

Here are just some of the Domestic locksmithing services we offer with some explanations on what they are.

  • Supply and install all types of locks for doors, windows, security and sliding doors.
  • Lockouts and openings  (have you lost your keys or or locked them inside)  Do you need to lock someone out?
  • Lock re-key service ( have you moved house, had your keys stolen or does someone have a key to your home that you wish didnt).  Re keying is when we change the pins in the cylinder and give you new keys that no one else has.
  • Broken key extraction ( has your key snapped or broken off in the lock or garage door lock).
  • Insurance-based work and repairs.  (have you been broken into, or had you handbag stolen).  In many cases your insurance company will cover a certain amount towards rekeying your property.
  • Lock repairs
  • Keyless entry systems
  • High-security locks - deadlocks, window locks, patio bolts and security screen door locks
  • Desk and file cabinet locks ( do you need to keep medicine, sharps, chemicals away from children or documents secure).
  • Peepholes  ( whose at the door).
  • Mailbox locks ( is your mail secure or can anyone reach in and take it).
  • Energex locks  ( is your power box or front gate secure, with an energex lock, energex employees can use their key to enter your property and read your meter )
  • Gate locks
  • Pool safety locks  ( are your pool gate locks compliant).


Submitted by Richard Knowles on

During the 1990s car theft around the world had become a major problem for police forces, insurers and the motorist.  Thieves could steal a car in minutes. Something had to be done, leading to the development of the electronic immobilizer.  A number of different electronic immobilizer systems have been developed around the world with the transponder chipped key the most common.

The introduction of the electronic key by car manufacturers required the actual key with the matched chip or electronic coding to be used to start the car – if the correct matched key is not used the onboard computer will not allow the car to start.  This process started in the late 1990’s and the vast majority of new cars sold in Australia since 2000 have electronic key immobilizer security.

It is now much harder to reproduce an extra key and/or remote for the modern car as special equipment and software are required to cut and program the key.  Additionally, specialized techniques and software are required to produce central locking remotes, which in many cases are incorporated in the key head. 


The cost to supply a replacement key or remote for your vehicle in normal working hours may be in the range of $150 - $400, and in some cases even more, even if you have an existing key or remote.  The lower cost keys are generally “cloned” (where the electronics can be copied), however, not all keys/remotes are able to be cloned and some must be programmed into the vehicle using special equipment and processes.


The process of providing a “first” key or a key from scratch is a lot more complex.  The car may need to be unlocked, security alarm reset and key codes ascertained using specialist diagnostic equipment.  Car owners are advised to always maintain a spare key – loss or failure of an only key will result in considerable additional expense, often to the tune of hundreds of dollars.

Some cars on the Australian market require the on-board computer to be removed and re-programmed.  This requires the new key/remote to be introduced to the car using further specialist equipment and techniques.  To provide working keys for a vehicle where no working key is available will generally cost in excess of $400 and, in many cases, depending on the make and model exceed $1000.  Prices may vary depending location of the vehicle and out of normal hours service charges.  Some models require a minimum of two keys for successful programming.

Your Guild automotive locksmith will generally use genuine or OEM standard keys/remotes although in some cases after-market products may be offered provided quality and outcomes meet required standards.


The modern car locked up with no keys available presents difficulties not found in older cars.  Cars locked electronically, by remote, may require specialized tools and techniques to open. Costs to open in these cases can exceed $350.


Not all locksmiths offer specialized automotive services.  The cost of setting up equipment, software and training for modern automotive work is considerable. If your local Guild locksmith cannot do the work he will be able to refer you to an automotive locksmithing specialist who has the necessary expertise and can provide an estimate of costs before proceeding.

This document has been prepared by the Locksmiths Guild of Australia Inc as a public service. 2015       www.lga.org,au (link is external)


Why would you choose to rekey your home or business?

If you move into a new home, rent a new apartment, lease new commercial space, fire an locks. Even if you do get your keys back from previous owners, occupants, employees or contractors, they have had the opportunity to  duplicate your keys . You have no way of knowing how many duplicates may have been made, or who has them. In almost any situation where you think a  lock  needs to be changed a local  locksmith  can rekey the lock at a fraction of the cost and in a fraction of the time it would take to select new locks and  replace  them. You do not need to replace the entire lock to protect your property, files, and cash. employee, or change cleaning companies you may find yourself thinking about changing your

Rekeying a lock is the process of changing the tumblers of a lock cylinder with tumblers of different sizes. When you rekey a lock the old key can be thrown away as it will no longer open the lock. The lock will require the new key that coincides with the new tumblers to operate. Local  locksmiths  can rekey locks at a significantly lower cost than full replacement of the lock. If the security grade of the lock has an American National Standards Institute (ANSI) Grade 1 designation there should not be a need to replace the entire lock.

In addition to rekeying locks for security many home owners choose to rekey locks for convenience. One way to reduce confusion and the weight of many keys on your key ring is to have all of your exterior locks rekeyed to use the same key. A locksmith can rekey an unlimited number of locks in your home to all work with the same key. For owners of rental property such as apartment buildings, or for condominium associations, it is often necessary to have a master key that will open multiple locks. These locks then each have a key that will open only that tenant's lock. Locksmiths can perform master rekeying to almost any configuration to meet the needs of rental property owners, businesses, and home owners.

There are several reasons you may choose to rekey the lock or locks on the doors in your home, place of business, or other secure location. Some of the more common ones include moving into a new place, losing a key, loaning out a key and not getting it back, or wanting to have different keys for your front, back and side door. While you may think that rekeying is a cost effective alternative to actually replacing the old  lock sets , the process can still add up if an entire house needs to be done.

The decision to rekey or replace your locks may come down to the expense. But keep in mind that in many states you are required to rekey old locks between tenants if you own residential rental property.

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